# The What and How of Communication By:: [[Ross Jackson]] 2024-07-10 Communication in meetings can be a fascinating thing to observe. There are at least two components worthy of attention. The first is what is said. The second is how it is said. The first aspect deals with the communication content; the second deals with the communication style. Each contributes something. The content is likely more important, at least theoretically. An essential piece of information, inartfully communicated, holds the potential for still being received. However, style matters a great deal. A relatively vacuous statement conveyed with style can intrigue the listener. Something obvious, stated with style, can seem profoundly complex and rich with meaning. People respond well when the style of communication engages them. When the communication lacks content and style, people tend to disengage focus from the discussion. Their minds wander. Whereas it can be challenging to know if one’s communication is being received effectively, one can often get a sense of how it is going. The responses given can be reflective of understanding and agreement. Nonverbal communication can also be helpful. In communication, one needs to understand one’s intent. What one is attempting to accomplish through communication is worth interrogating. Communication attempts can be misunderstood or rejected. Communication can convey the minimum of information needed for understanding. Communication can be the basis for solidarity and action. The what and how of communication will likely be influenced by the intent. #### Related Items [[Communication]] [[Solidarity]] [[Style]] [[Information]] [[Action]] [[Intention]]