# Operational Excellence Performance Art By:: [[Brian Heath]] 2023-05-13 Many people believe that the quickest way to make process and organizational change is to get everyone in the room and hash it out. The idea being everyone can speak their mind, bring their experience, and craft a solution faster together than apart. This is faster if you follow the same steps in one meeting versus meeting with everyone individually. You will land in roughly the same place in much less time. However, I doubt you will actually solve the problem this way. Thinking rarely happens in meetings. The more complex the idea, the bigger the change, and the larger the group, the less thinking is done. Instead, you get in-the-moment reactions and power plays that are rarely effective in making progress. However, it does allow the leader to put on a bias-to-action performance and pass the buck when no action occurs. Many people think these meetings and performances are the height of good work and management. They aren't even close if you care about progress. We need more thinking and less bullshit. Instead of acting like a leader, how about you become one and give it some thought? Draft an end-to-end solution that accounts for most of the uncertainty, share it with people, let them take a day or two to think about it, make revisions, and then get to work. No "tiger team" bullshit meetings are necessary when a good idea is thought through and communicated. If someone refuses to read and/or think about the idea you wrote up, do not include them because they are clearly not invested. If this person happens to be your boss, it's time to look for a new job or find a way to enjoy the version of performance art commonly called operational excellence. #### Related Items [[Meetings]] [[Performance]] [[Art]] [[Business]] [[Management]] [[Thinking]]